Wallpunch may have trouble connecting on Windows computers that use an Intel Killer series internet adapter. If Wallpunch is unable to connect on your computer, here are some fixes you can try:

Disable Killer Prioritization Engine

1. From the search bar open “Killer Control Center” (or “Killer Intelligence Center”)
2. Click “Settings” (or the gear icon on the left side)
3. Turn off “Killer Prioritization Engine” (or “Advanced Stream Detect”)
4. See if Wallpunch can now connect

Disable Killer Bandwidth Control

1. From the search bar open “Control Panel”
   2. Go to Network & Internet > Network and sharing center > Change adapter settings
2. Right-click on the name of your Killer adapter (i.e. “Killer E2600 Gigabit Ethernet Controller”)
3. Click “Properties”
4. Disable “Killer bandwidth control”
5. See if Wallpunch can now connect

Disable Intel Connectivity Network Server

1. From the search bar open “Computer Management”
2. Go to Services and Applications > Services
3. Disable “Intel Connectivity Network Service”
4. See if Wallpunch can now connect

If you are still unable to connect, please contact support via in-app chat or send an email to support@wallpunch.net